Once booking your event pass and accomodation with Shakedown Entertainments Ltd you accept our
Terms & Conditions. We do not act as a tour operator or travel agent, this is not a package holiday and
accept no liability whatsoever . The Trip will consist of your accommodation and entertainment which is
inclusive in the cost, it is your responsibility to ensure that all flights and other services you may require
are booked.

The Contract

The "Party Leader" is the nominated person responsible for the booking. The Party Leader is the person
who made the booking, and is responsible for making sure all payments are in on time. All payments
should be made to the party leader, who then will make the full payments to Shakedown Entertainments
before or on the due dates by standing order. The Party leader will need to grant permission for anyone
joining the booking, and will be responsible for any changes made to the booking. The Party Leader
position can be transferred to another member of a group by the original party leader informing us of this
in writing with the new party leader’s name.
To make a booking for an Event, you must be at least 18 years of age and be able to create a legally
binding contract.
At the point at which you are sent written/electronic confirmation of the booking from us (‘Confirmation of
Booking’), your reservation will be accepted and the contract between Shakedown Entertainments Ltd
will become binding. If you receive this confirmation by e-mail first, this is when the contract is formed.
Bookings are confirmed once we receive the necessary deposit/installments commenced or full payment
made and a booking email.
A confirmation receipt will be sent by e-mail. Please keep this as proof of payment. You should receive a
booking receipt within 14 days. If you do not then please contact us at:
shakedownentertainments@hotmail.com If paying by instalments you will receive a payment plan
please ensure that each payment is made on time on the last day of each month.

Supplier Accommodation

At the time of booking your Trip, you must ensure that the accommodation chosen is correct for your
party size and requirements, by reference to the Supplier information contained on the Platform and/or
from visiting the website of the Supplier or contacting them directly. Once your Trip has been confirmed,
it may not be possible to change. Where the Supplier is able to make an accommodation change this
may incur additional costs. Accommodation changes cannot be made once the trip has commenced.
In some circumstances it may be necessary to change your accommodation, for example, where
property maintenance is being carried out. In such circumstances, a suitable alternative will be provided.

Children

The minimum age of attendance to Shakedown Entertainments Event is 21.

Pricing

For the avoidance of doubt, Shakedown Entertainments Ltd reserve the right to correct any prices
incorrectly shown on the website and/or in any promotional material e.g. brochures, leaflets etc.
Any such prices which are advertised in error may be amended and where the amended prices affect
your booking, Shakedown Entertainments Ltd will notify you of the amendment and you reserve the right
to cancel if you do so in writing within 7 days of such notification from Shakedown Entertainments Ltd.
Please note that all prices shown are inclusive of VAT at the rate of 20 percent.

Your reservation

With the Confirmation of Booking will be other relevant information. Payment of the full balance owing for
the Event (including the Party leader and all Party Members) must be made 30 days before the start of
the Event or by a given date communicated to you by Shakedown Enterainments Ltd , otherwise the
booking will be regarded as cancelled and any previous payments made will be lost and no refunds
whatsoever.
Please note: A £10 per week late fee will be charged per room for every booking that exceeds its
deadline balance date. For any Event booked within less than 30 days prior to the start date of the Event
full payment is required.
In the event that an instalment is not paid within 14 days or in the case of repeated late payment, we
reserve the right to cancel your booking and all deposits will be lost.
Only Party Members names (including that of the Party leader) that are listed on the Confirmation of
booking ,or as subsequently amended, may attend the Event and/or occupy the Accommodation.
If any other person(s) are found in occupation, Shakedown Entertainments Ltd will terminate the contract
forthwith without liability and then any Party Members, any unauthorised guests and yourself will be
asked to leave the Event immediately and depart from the Accommodation and Event without any refund
whatsoever.
It is a condition of your booking that all party members’ names are submitted on booking. Failure to
provide names(s) will result in cancellation without refund of the entire booking or the missing members.
Except as otherwise set out herein the contract lasts until you and your party (if any) leave the Event .
The contract binds you and it is your responsibility as the Party Leader to ensure that all Party Members,
read, understand, and comply with the terms of this contract. Failure to disclose all relevant information
and/or comply with these terms may lead to termination of the contract and loss of the booking and any
fees paid, without liability to us.
Otherwise, than as set out herein nothing on our website, in the Shakedown Entertainments Ltd
brochures or any promotional material is intended to be nor should be construed as an offer to enter into
a contractual relationship.
Upon paying your deposit (All deposits are non refundable) it is a condition that you take out a fully
comprehensive travel insurance package, Shakedown Entertainmets Ltd are not held responsible for
any loss, injury or death however caused, including loss or damage to personal belongings how ever,
while attending the event, flight delays, cancellations or any other act resulting in non attendance of the
event.If the event is cancelled we are not held responsible for your booked flight, please ensure that you
have adequate holiday insurance.
Cancellation fees are payable after this period. Bookings are Non transferable. Please direct all enquires
to: Shakedown Entertainments Ltd.

Cancellation charges are based on how many days before your holiday date we receive your
cancellation notice, and reflect a percentage of the total cost of your booking.

Making a Change Or Cancelling Your Booking

You must ensure all names and details are entered correctly at the time of booking. You will receive
confirmation once your booking is confirmed and you must contact us straight away if there is something
that you need to correct, or if you don’t receive a confirmation within 14 days of confirming your booking.
Any changes must be made in writing (email – shakedownentertainments@hotmail.com.) to Shakedown
Entertainments Ltd before the start of the Event by the Party Leader.
Please note that changes and cancellations to all or part of a booking are subject to amendment and
cancellation fees of £20, so that we can cover the cost of processing your cancellation/changes. You are
responsible for paying this charge. Please see the breakdown below as a guide to charges.
All accommodation is priced according to the number of people staying there and the nights. If your party
size changes, we’ll recalculate your booking cost based on the new number of people going. If fewer
people share the accommodation, then the cost per person may go up. This extra cost isn’t a
cancellation charge, and it isn’t normally covered by insurance. Cancellation terms apply to any person
who cancels from a group booking. (see breakdown below).
You are solely responsible for any costs, charges and expenses resulting from any amendments or
alterations made to the booking details.
Shakedown Entertainments Ltd regret that no credit or refund (whether in whole or part) is possible for
any unused services provided in the cost of the Event, If you decide to amend, alter or cancel.

To cancel your booking:
Up to 65 Days before departure.
Deposit is Non-Refundable and 50% of payment made.
65 - 31 Days before departure.
Deposit is Non-Refundable and 75% of payment made.
30 Days before departure.
Deposit Non-Refundable and 100% of original cost .

If Shakedown Entertainments Ltd incurs additional charges other than those set out above for any
cancellation, then such sum shall need to be met solely by yourself.

Minor alterations to your booking
Alterations such as withdrawal of certain amenities, classes, facilities, activities, and entertainment may
be made by us and/or the management of the Accommodation without any obligation or liability.
Shakedown Entertainmets Ltd will use all reasonable endeavours to provide the booking as described
including but not limited to all facilities and entertainment as advertised. However, on occasion, it may be
necessary to make some major alterations to the booking.

If such a change is necessary, Shakedown Entertainments Ltd s will endeavour to advise you in writing
as soon as possible and give you the options set out below.

If Shakedown Entertainents Ltd cancels your booking:
Shakedown Entertainments Ltd will use all reasonable endeavours not to cancel your booking, but in
exceptional circumstances, this may be necessary.
Reasons for this may include (but are not limited to) the minimum number of bookings required not being
achieved, or is, in the sole opinion of Shakedown Entertainments Ltd, unlikely to be achieved.
Shakedown Entertainments Ltd will inform you of any such cancellation as soon as possible and give
you the options set out below .
Major change or cancellation options
Otherwise, than when subject to a force majeure event (as described below), Shakedown
Enteetainments Ltd will give you the following options in the event that Shakedown Entertainments notify
you that your booking is materially altered or cancelled: –

a)You may accept the alternative arrangements as notified to you.
b)You may choose another Event from Shakedown Entertainments Ltd (subject to availability), up to the
value of the same advertised price of your altered/cancelled Event, otherwise, any deficit between the
cost of the two Events will become due by you.
c)You may elect to receive a full refund of any money received by Shakedown Entertainments Ltd in
cleared funds.
Please note that you will be deemed to have accepted any alteration where you have either acted upon
the change and/or not notified us in writing within 7 days of such notification of your choice of b) or c)
above.

Transfers

Transfers are included on Monday 6TH NOVEMBER 23 from Grantley Adams Airport to the Yellowbird
Hotel. Your Transfer includes 1 hold suitcase & 1 10kg Cabin Bag, if you bring more luggage than this
you will need to arrange your own transfer.
Shakedown Entertainments Ltd cannot be held responsible for flight times that are used by airlines.

Travel and Travel Insurance

When travelling abroad, any passports, visas, health certificates, international driving licenses and other
travel documents required for the Event must be obtained by you (or the Party Members as applicable)
and it is your responsibility to ensure that these are all in order and meet any additional costs incurred
(whether by yourself, a Party Member or us on your or a Party Member’s behalf) as a result of a failure to
comply with such requirements.
When travelling abroad it is your responsibility to remember applicable airport taxes.

We recommend that you buy adequate travel insurance when you go on any holiday or attend any of our
weekend events.

Pets

Pets are not permitted at any Event. Assistance dogs are accepted by prior arrangement.

Health & Safety and Covid

For the safety and well-being of yourself, any Party Members and/or other Accommodation guests, not
all facilities may be available to everyone at the Accommodation and/or certain restrictions or conditions
may apply.
You warrant that throughout the term of the Event you will observe and comply with all health and safety
regulations whether stipulated by Shakedown Entertainments or the management of the venue.
Shakedown Entertainments Ltd may require all participants to take a lateral flow test before entry is
allowed to some of their events. The test will need to be taken on the morning of the event and brought
with you or a photo taken as proof. If a positive result occurs or you already have symptoms of Covid-19,
please do not come to the event.

Proof of Age

This may be asked for when entering into certain parts of the Accommodation or buying alcohol at the
Event. Accepted forms of ID may be a photographic drivers licence or passport.

Travel

You and/or your Party Members are responsible to arrive at the stated departure destination (if any) in
good time and any loss and/or damage which you suffer through a failure to do so lies solely with
yourselves.
You agree to abide by the terms and conditions of the booking agent, airline and the management of any
of the excursion management team.

Arrival at Accommodation

Your Accommodation keys/access cards will usually be available from 4pm ) on the day of arrival subject
to subject to any changes in respect of those times by the management of the Accommodation.
You agree to abide by the terms and conditions of the management of the Accommodation.

Departure of Accommodation

On your departure day, Shakedown Entertainments Ltd ask that you vacate your Accommodation by the
time specified in the schedule/information for the Event and return your keys/access cards to the
reception desk or as otherwise requested.
You are welcome to use the other Event facilities until 5pm on your departure day subject to any
restrictions by the management of the Accommodation.
Please check your accommodation carefully prior to departure as Shakedown Entertainments Ltd do not
accept liability for items left behind upon your departure of the Accommodation.
Your Accommodation may be inspected at the end of the Event or your departure. You will be held
responsible for any damage and/or loss caused during your stay and that resulting from the acts and/or
omissions of any Party Members.
Damage to the Accommodation and/or its contents may also result in the termination of the holiday with
no compensation to you or any of your Party Members.

TV and Filming

Please be aware that photography/filming may be in progress during our Events, and please ensure that
you are aware of the positioning of cameras/videos at all times. Unless contrary to your express wishes,
you may appear in promotional films or in photographs or videos.
If you do not wish to be filmed or photographed then please email us beforehand at
shakedownentertainments@hotmail.com or advise us at the time.

Limitation of Liability

Shakedown Entertainments Ltd total liability whether to the Party Leader and/or any Party Member in
contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in
connection with the performance or contemplated performance of this contract shall be limited to the
cleared funds received by Shakedown Etertainments at the time of the occurrence and in particular
without prejudice to the generality of the foregoing and to the fullest extent permitted by law. Shakedown
Entertainments shall have no liability by reason of any implied warranty, condition or other term or duty
under statute or at common law.
Shakedown Entertainments shall not be liable to you or any member of your party for any indirect or
consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or
otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever
caused) which arise out of or in connection with this contract even if made known of the circumstances at
the start of the contract.
Nothing in this clause excludes or limits the liability of Shakedown Entertainments Ltd for death or
personal injury caused by Shakedown Entertainments Ltd negligence or fraudulent misrepresentation.
Shakedown Entertainments Ltd shall not be liable for any breach of the contract to the extent that such
breach is caused by a force majeure event as described below.
The provisions of this shall survive the termination of this contract.

Force Majeure

Shakedown Entertainments Ltd shall not be liable for a breach of this contract in the event that
Shakedown Entertainments is unable to carry out its obligations hereunder owing to circumstances
beyond its reasonable control arising from or as a consequence of (including but not limited to) an Act of
God, fire, disaster, natural catastrophe, war, act of terrorism, civil disturbance, industrial dispute, order of
a government department, or competent authority breakdown or interruption of power supplied or other
public services or transport, any loss of services by third parties or from the acts and/or omissions of the
management of the Accommodation or their employees or agents.

Your Warranty

It is a condition, and you warrant that throughout the term of the Event you will:
show consideration to other guests and the Shakedown Entertainments team members at all times; and
at all times treat the Event facilities/Accommodation with all due care and respect; and
not conduct in any offensive or illegal behaviour; and not be involved in creating excessive noise; and
not cause a nuisance.
On departure, please leave the Accommodation in a clean and tidy condition.
If you and/or any of your Party Members fail to comply with any of the above rules (whether in whole or
part), your contract may be terminated without liability and you and your Party Members may be asked to
leave the Event immediately (refunds will not be given under any circumstances).
Contracts will also be terminated if Shakedown Entertainments has a reasonable suspicion that any
person(s) has committed or intends to commit an offence.
Shakedown Entertainments also reserves the right to enter any unit of the Accommodation at any time
and for any reason to ensure the safety and wellbeing of other guests of the Accommodation, a Party
Member or yourself.
Shakedown Entertainments reserves the right to require any such person(s) to be interviewed by
Shakedown Entertainments , to enable Shakedown Entertainments to investigate into instances of loss,
damage or nuisance to Shakedown Entertainments property, the Accommodation or that of any
person(s).
Any person who refuses to comply without a reasonable excuse will be treated as having immediately
terminated their contract. They and/or their Party Members may be asked to leave immediately without
any refunds.
Guests are advised not to bring privately-owned electrical appliances to any Event. However, if you or
any Party Member ignore this notice and do so, they use the equipment at their own risk.
The availability of some outdoor facilities and entertainment may be affected by adverse weather
conditions.

Your Indemnity

Without prejudice to any other rights or remedies available to Shakedown Entertainments Ltd, and
notwithstanding any other provision in this contract, you irrevocably and unconditionally agree to
indemnify Shakedown Entertainments Ltd in full and on-demand and keep Shakedown Entertainments
so indemnified from and against all claims, actions, damages, proceedings, demands, losses, liabilities,
costs and expenses (including without limitation legal expenses and other professional advisers’ fees)

which are made or brought against or suffered or incurred by Shakedown Entertainments , directly or
indirectly and whether or not foreseeable at the date of the contract, arising wholly or in part as a result
of or in relation to your acts and/or omissions and/or those of any Party Member or any of your
unauthorised guests.

Complaints

Shakedown Entertainments are only able to take action on any complaints which are first brought to the
attention of Shakedown Entertainments whilst at the Event and later received in writing within 28 days
after the end of the Event, unless there are exceptional circumstances.

General

Disputes: In the event of any dispute in respect of the Accommodation please ensure that you bring this
to the attention of the management of the Accommodation prior to your departure and also promptly
inform Shakedown Entertainments in writing.
In the event of any dispute in respect of the Event itself, please immediately notify Shakedown
Entertainments in writing.
Waiver: No delay or omission by Shakedown Entertainments in exercising any right or remedy under
this contract shall operate to impair such right or remedy or be construed as a waiver thereof.
Assignment: You may not assign any of your rights and/or obligations herein in whole or in part without
the prior written consent of Shakedown Entertainments.
Notices: All notices to be in writing, hand delivered or sent by pre-paid first-class letter post or facsimile
transmission to the address set out herein for or any such other address or facsimile number as notified
to you in writing. Any notice shall be deemed served if hand delivered at time of delivery; if posted 3
(three) days thereafter if in the UK; and if sent by facsimile transmission, when sender’s facsimile system
generates a message confirming successful transmission of total number of pages of the notice during
normal UK business hours.
Entire Agreement: This contract contains the whole agreement between the parties and supersedes all
prior agreements, arrangements and understandings. Only Shakedown Entertainments is entitled to
make amendments to this contract. Shakedown Entertainments reserves the right to alter any of contract
and you are advised to regularly check this website for the most up to date terms and conditions.
Severability: Any provision hereof found illegal, invalid or unenforceable shall be ineffective to the extent
of such prohibition and shall be replaced by an enforceable provision to the same or the nearest possible
equivalent effect.
Third Party Rights: Only the parties and their successors and permitted assignees shall have a right to
enforce any provision of this contract and the Contracts (Rights of Third Parties) Act 1999 shall not apply.
Governing Law: This contract will be governed by and construed in accordance with English Law and the
parties submit to the exclusive jurisdiction of the English Courts.

PART 2 – Website Conditions

Who operates this website:
This website is operated by Shakedown Entertainments Ltd.

Licence to use the website
Shakedown Entertainments Ltd grants you a non-exclusive licence to use this website upon the following
terms and conditions. Shakedown Entertainments Ltd may terminate this licence at any time without
notice or liability.

Materials in the website
This website contains material which is owned by or licensed to Shakedown Entertainments Ltd. This
material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected
by intellectual property laws including, but not limited to, copyright, trademarks database rights and other
intellectual property rights in the materials.
You may view, use, download and store the material on this website for personal and research use only.
Commercial use is not permitted.
The re-distribution, re-publication, or otherwise making available of the material on this website to third
parties is strictly prohibited.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Accuracy of information
The information on this website is given in good faith and for general information and interest only. It is
subject to change without prior notice. Shakedown Enterainments are not responsible for any
inaccuracies.
The information on this website should not be relied on and does not constitute any form of advice or
recommendation.
By using this website you confirm that you have not relied on any such information. Any arrangements
made between you and any third party named or referred to on the website are entirely at your sole risk
and responsibility.

Acceptable use
You may only use this website in accordance with terms and condition and, in any event, for lawful and
proper purposes which includes complying with all applicable laws, regulations and codes of practice
within the UK or other jurisdiction from which you are accessing this website.
In particular, you agree that you will not:
post transmit or disseminate any information on or via the website which is or may be harmful, obscene,
defamatory or otherwise illegal;
use this website in a manner which causes or may cause an infringement of the rights of any other;
make any unauthorised, false or fraudulent booking;
use any software, routine or device to interfere or attempt to interfere electronically or manually with the
operation or functionality of this website including but not limited to uploading or making available files

containing corrupt data or viruses via whatever means;
deface, alter or interfere with the front end ‘look and feel’ of this website or the underlying software code;
take any action that imposes an unreasonable or disproportionately large load on this website or related
infrastructure;
obtain or attempt to obtain unauthorised access, via whatever means, to any of our networks.
Without prejudice to any of our other rights (whether at law or otherwise), we reserve the right to:
cancel your bookings without reference; and/or deny you access to this website where Shakedown
Entertainments believes (in its absolute discretion) that you are in breach of any of these terms and
conditions.

Linking
This website contains links to other websites. Shakedown Entertainments accepts no responsibility or
liability for the content of other websites which are not under its strict control. Any link is not intended to
be, nor should be construed as, an endorsement of any kind by Shakedown Entertainments of that other
website.
You may not create a link to this website from another website or document without the prior written
consent of Shakedown Entertainments.

Limitation of liability for use of this website
Shakedown Entertainments do not guarantee that use of this website will be compatible with all
hardware and software which may be used by visitors to the website.
Except as set out below under ‘Exceptions’, Shakedown Entertainments will be under no liability to you
whatsoever whether in contract, tort, (including negligence), breach of statutory duty, restitution or
otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms
include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and
like loss) howsoever caused arising out of or in connection with the use of this website or the use,
accessing, downloading or relying on any information or other materials contained in this website,
including, without limitation, as a result of any computer virus.

Exceptions
These terms and conditions do not exclude liability (if any) to you for personal injury or death resulting
from our negligence, for fraud or for any matter which it would be illegal for Shakedown Entertainments
to exclude or to attempt to exclude its liability.

Privacy
The Shakedown Entertainments Privacy Policy can be seen below at the bottom of this page. This
privacy policy forms part of these terms and conditions.

Indemnification
You agree to indemnify, defend and hold us harmless from any liability, loss, claim and expense
(including reasonable legal fees) related to your breach of these terms and conditions.

Changes to this website
Shakedown Entertainments may make improvements or changes to the information, services, products
and other materials on this website, or terminate this website at any time without notice, Shakedown
Entertainments may also modify these terms and conditions at any times, and such modification shall be
effective immediately upon posting of the modified terms and conditions on this website. Accordingly,
your continued access or use of this website is deemed to be your acceptance of the modified terms and
conditions.

Complete agreement
These terms and conditions (including the Privacy Policy referred to above) contain all the terms which
you have agreed with Shakedown Entertainments in relation to the use of the website.

Jurisdiction and acceptance of these terms and conditions
This website is controlled and operated by Shakedown Entertainments. The formation, existence,
construction, performance, validity and all aspects whatsoever of these terms and conditions or of any
term of these terms and conditions or any dispute in relation to the materials contained on this website
shall be governed by English law.
The English courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in
connection with these terms and conditions or use of the website.

Shakedown Entertainments is a company registered in England and any of its advertising or invitations
to make inquiries for bookings or to book on-line are aimed at and available to its UK customers only. If
you are resident outside the UK and you wish to make a booking at one of the Shakedown
Entertainments events, please write to Shakedown Entertainments at the address below.

Your continued use of this website indicates your acceptance of these terms and conditions.

Privacy Policy

Introduction
Shakedown Entertainments Ltd is committed to respecting your privacy. The purpose of this Privacy
Policy is to explain how we will use any personal data we collect about you, the rights you have over any
personal data we hold about you, and to tell you about the policies and procedures that we have in place
to respect your privacy and keep your personal data secure.
This Privacy Policy applies to you if you purchase a ticket for an event or service at Shakedown
Entertainments Ltd or use our products or services at Shakedown Entertainments Ltd, over the phone,
online, through our mobile applications or otherwise by using any of our websites or interacting with us
on social media (our “Services”).

Who are we?
Shakedown Entertainments Ltd is an events management company operating out of many UK and
overseas hotels owned by various third-party hotels.

Our contact details
If you have any comments or questions about this Privacy Policy or our data processing please email
shakedownentertainments@hotmail.com
The categories of personal data we collect and use include:
Name;
Address;
Email address;
Telephone number;
Information about the Services we provide to you (including for example, what we have provided to you,
when and where and, if applicable, how much you paid);
Your account login details, including your username and password;
Information you provide to us with when you contact us by phone, email, post, or when you communicate
with us via social media;
Information about electronic communications you receive from us, including whether that communication
has been opened and if you have clicked on any links within that communication;
Answers you provide when you respond to competitions, votes and surveys;
Other personal data which you may disclose to us when you use our Services at any time.

Sources of personal data.
We will receive your personal data when you provide them to us yourself or when you use or purchase
one or more of our Services.

How we use your personal data
All personal data that we obtain about you will be used in accordance with current data protection law
and this Privacy Policy. We, or third-party data processors acting on our behalf, will process your
personal data as follows:
As necessary, to perform a contract with you, such as a contract to process an order from you for one or
more of our Services including, where applicable, taking payment and carrying out fulfillment and
delivery.
As necessary, to comply with a legal obligation, for the following purposes:
Where you exercise your rights under data protection law and make requests; and
To comply with any legal obligation, any lawful request from government or law enforcement officials and
as may be required to meet national security or law enforcement requirements or prevent illegal activity.
As necessary, for our legitimate interests in providing the Services and ensuring they operate safely,
securely and in a commercially suitable way which is tailored to your use and interests, for the following
purposes:
To provide you with the Services;
To verify your identity for security purposes;
To help us to ensure our customers are genuine and to prevent fraud;

To ensure the security of our websites, mobile applications and other technology systems;
For the good governance of our business, including keeping financial records, to allow us to pay
suppliers and to charge, invoice or refund customers;
To record and investigate health and safety and other incidents which have happened or may have
happened at Shakedown Entertainmets Ltd;
To provide you with information about our Services, to contact you about administrative matters, and to
manage and respond to any queries or complaints you make or any correspondence you send us;
To help us to return lost property to its rightful owner;
To process your competition entries and your survey or voting information;
For the purpose of marketing our Services and goods and services from other companies, including
sending marketing communications and, where applicable, processing your registration.
To “geo-fence” marketing so that you receive marketing communications or see advertisements which
are relevant to your location;
To operate competitions, including notifying you if you have won, to confirm delivery of a prize or for
other related purposes; and
For market research and statistical analysis and to analyse the use of our Services so that we can
improve them.
Based on your consent, for the following purposes:
To send you marketing communications.
Based on your explicit consent, when you provide us with personal data about your health, for the
following purposes:
To provide you with tailored services (for example, a wheelchair accessible space or dietary
requirements); and
To help us investigate an incident which may have taken place at Shakedown Entertainments.
If you win a competition, we may publicly post some of your data on our website or mobile application
(for example acceptance of a prize may also require you (unless prohibited by law) to allow us to post
publicly some of your personal data such as on a winner’s page). However, we will not post your data
publicly without your express consent.

Sharing your personal data
We will share your personal data with other companies in our group.

International transfers of your personal data:
Your personal data may be transferred to and processed in a location outside of the European Economic
Area (EEA).
In particular, your personal data may also be processed by staff operating in the United States or outside
the EEA working for us, other members of Our Group or third-party data processors. Such staff may be
engaged in, among other things, the provision of our Services to you, the processing of transactions
and/or the provision of support services.
Some countries outside the EEA do not have laws that protect your privacy rights as extensively as
those in the United Kingdom. However, if we do transfer your personal data to other territories, we will
put in place appropriate safeguards to ensure that your personal data are properly protected and

processed only in accordance with this Privacy Policy. Those safeguards include imposing contractual
obligations of adequacy or requiring the recipient to subscribe to or be certified with an ‘international
framework’ of protection.

How long do we keep your personal data?
We will normally retain your personal data for as long as you use our Services and for up to two years
after your last use of our Services or your last interaction with us (for example, the last time you opened
an electronic communication from us or visited one of our websites).
However, in some circumstances, we will retain your personal data for a shorter period, including:
We will retain your personal data for longer if we believe we may need them in order to respond to any
claims, to protect our rights or the rights of a third party, and we will retain your personal data for longer if
we are required to retain them in order to comply with applicable laws.
We will always retain your personal data in accordance with data protection law and never retain your
personal data for longer than is necessary.

Your rights
You may contact our Data Protection Officer by email at shakedownentertainments@hotmail.com
Request that we provide you with a copy of the personal data which we hold about you;
Request that we update any of your personal data which are inaccurate or incomplete;
Request that we delete any of your personal data which we are holding;
Request that we restrict the way that we process your personal data;
Request that we provide your personal data to you or a third-party provider of services in a structured,
commonly-used and machine-readable format;
Object to us processing personal data based on our legitimate interests, including profiling; or
Object to us processing your personal data for direct marketing purposes.
Your request must include your name, email address and postal address and we may request proof of
your identity. Please allow at least seven working days for us to process your request.

Withdrawing your consent
Where we are processing your personal data based on your consent, you may change your mind and
withdraw your consent at any time.
You can withdraw your consent to receive marketing communications by clicking on the unsubscribe link
in an email or by adjusting the push message settings for the mobile application.
You can also withdraw your consent to receive marketing communications or any other consent you have
previously provided to us by contacting us at shakedownentertainments@hotmail.com
The consequence of you withdrawing consent might be that we cannot do certain things for you.

Right to lodge a complaint with a supervisory authority
You may also make a complaint to a supervisory authority for data protection matters. In the UK, this
would be the UK Information Commissioner’s Office (https://ico.org.uk/). If you live in another EEA

country, you may complain to the supervisory authority in your country. Alternatively, you may seek a
remedy through local courts if you believe your rights have been breached.

How do we protect your personal data?
We use industry-standard technical and organisational security measures to protect your personal data.
We keep your personal data secure by implementing policies, procedures and access controls so that
only authorised members of our staff or authorised third parties can access your personal data. We
protect our information technology systems with firewalls and anti-virus and anti-malware software and
other information security technology solutions. When we transfer your personal data to third parties we
use encryption.
We cannot guarantee the security of your personal data when you transmit it to us. For example, if you
email us your personal data, you should be aware that email is not a secure transmission method. As
such, you acknowledge and accept that we cannot guarantee the security of your personal data
transmitted to us and that any such transmission is at your own risk. Once we have received your
personal data, we will use strict procedures and security features to prevent unauthorised access.
Where we have given you (or where you have chosen) a password that enables you to access one of
our Services, you are responsible for keeping this password confidential. We ask you not to share a
password with anyone.

Links to other websites and mobile applications
We sometimes provide you with links to other websites or mobile applications, but these websites and
mobile applications are not under our control. We are only responsible for the privacy practices and
security of our Services. We are not responsible for the privacy policies, content or security of any linked
websites or mobile applications. We recommend that you check the privacy and security policies of each
and every website and mobile application that you visit.
In some instances, a third party may operate or host a competition on our website or mobile application
and collect your personal data. In those cases, where we are not the operator or host of the competition,
we have no control over the personal data collected and accordingly urge you to review the third party’s
privacy policy before participating.

Cookies and other tracking technologies
We use cookies and web beacons on our websites. Third parties also view, edit, or set their own cookies
or place web beacons on our websites. Cookies and web beacons allow us and third parties to
distinguish you from other users of the website.
Cookies and web beacons are used by us and third parties for the following purposes:
To enable certain features of our websites (for example, to allow a customer to maintain a basket when
they are shopping at an online store);
To analyse the traffic to our websites (for example, we can count how many people have looked at a
specific page, or see how visitors move around the website when they use it, and use this information to
improve the website);
To allow us carry out retargeting (this is when advertisements are presented to you for products or
services which you have previously looked at on a website, but have not purchased);
To allow you to interact with our websites on social media platforms.
The use of these technologies by such third parties is subject to their own privacy policies and is not
covered by this Privacy Policy, except as required by law.

Changes to our Privacy Policy
We reserve the right to change our Privacy Policy from time to time. Any such changes will be posted on
this page so that we can keep you informed about how we process your personal data. We recommend
that you consult this page frequently so that you are aware of our latest Privacy Policy and can update
your preferences if necessary. Your continued use of our Services shall constitute your acceptance of
any revised Privacy Policy.
This Privacy Policy was last updated on 03 January 2023.

Information collected
Shakedown Entertainments collects the details provided by you on booking an Event together with
information Shakedown Entertainments learns about you from your use of the Shakedown
Entertainments service and your visits to the Shakedown Entertainments website and other sites
accessible from them.
Shakedown Entertainments also collect information about the transactions you undertake not-including
details of payment cards used.
Shakedown Entertainments may collect additional information in connection with your participation in any
promotions or competitions offered by Shakedown Entertainments and information you provide when
giving Shakedown Entertainments feedback or completing profile forms. Shakedwn Entertainments also
monitors customer traffic patterns and site use which enables Shakedown Entertainments to improve the
service Shakedown Entertainments provides.

Use of your information and your preferences
Shakedown Entertainments will use your information to provide and personalise its service. Shakedown
Entertainments will also use your and party members contact details to communicate with you.
Shakedown Entertainments may use this information to send you offers and news about Shakedown
Entertainments products and services or those of other carefully selected companies which we think may
be of interest to you.
Shakedown Entertainments may contact you by post, email, telephone,or mobile for these purposes.
Shakedown Entertainments likes to hear your views to help it improve its services to you. From time to
time, Shakedown Entertainments may contact you by post, email, telephone/ mobile to ask your
opinions. Again, if you do not want to be contacted for this purpose, please email
shakedownentertainments@hotmail.com
Please note that there may be instances where it may be necessary for Shakedown Entertainments to
communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information
Your information may be passed to and used by our associated companies who Shakedown
Entertainments works with solely for the purpose for which the information was first submitted and where
such third parties are handling the bookings.
Shakedown Entertainments will never pass your personal data to anyone else, except for any
successors in title to its business and suppliers that process data on its behalf both in the UK and
abroad. Shakedown Entertainments may also use and disclose information in aggregate (so that no
individual customers are identified) for marketing and strategic development purposes.

Other websites
Our website may contain links to other websites which are outside our control and are not covered by
this Privacy Policy. If you access other sites using the links provided, the operators of these sites may
collect information from you which will be used by them in accordance with their privacy policy, which
may differ from ours.